Everyone uses transport so the workforce needs to be representative of the customers using the network to make sure it meets everyone’s needs.
Research shows businesses benefit from having a diverse workforce. Building a diverse team including all protected characteristics will bring a range of different perspectives, skillsets, personalities and problem-solving approaches to your organisation. Businesses that have successfully embedded equity, diversity and inclusion (EDI) are more desirable to work for and understand their customers better. Research shows this leads to more motivated employees and higher revenues.