Social Value

Our social value toolkit solution turns insight into impact, and impact into a powerful story.

Most organisations are already delivering meaningful social value. The challenge is capturing it, communicating it and using it strategically.

Our four-part Social Value Toolkit brings everything together – combining reporting, strategic advice and community engagement into one cohesive, practical toolkit. If you’re not already delivering social value, this package will help with the foundations for a successful journey.

What’s included:

Choose from our menu of services within the toolkit to suit your organisation’s specific goals:


Community engagement

We help you engage with your community to identify social value partners and co-create solutions that deliver lasting community benefits.

  • Stakeholder mapping and engagement (employees, partners, communities)
  • Focus groups and co-creation workshops
  • Interviews and narrative-building workshops
  • Insights and recommendations to inform the development of your social value strategy
  • Community partnerships that deliver meaningful impact
  • An engagement strategy that builds advocacy and trust


Strategic advice and insight

The foundation of your social value strategy to strengthen and evolve your approach.

  • Review and refinement of your social value data, partnerships, and frameworks
  • Identification of strengths, gaps, and opportunities
  • Benchmarking against industry best practice
  • Strategic recommendations to increase impact and visibility
  • Brand positioning and support aligning social value activity with business goals and bid opportunities


Social value reporting

A professionally crafted report that turns your data into a compelling narrative.

  • Clear, structured storytelling aligned to your priorities (e.g. People, Place, Planet, Performance)
  • Insightful analysis of key data, trends and impact
  • Defined metrics and KPIs to quantify social value outcomes
  • Engaging case studies and human stories
  • High-quality design with infographics and visualised metrics
  • A final report that reads like a story – not a spreadsheet


Showcasing social value and story development

Real impact comes from real people. We help you capture and showcase it.

  • Showcase your organisation’s social value leadership
  • Design and delivery of launch events to promote your social value activities
  • Development of authentic case studies,community stories, and advocates
  • Targeted materials designed to support PR, campaigns, stakeholder engagement, and compelling bid responses

Our approach

Using our Engage, Inspire and Influence method, we help you build your social value strategy and communicate it with impact.

Engage icon representing a handshake

Engage

We start by understanding what you’re already doing and who it matters to. Or help you Identify partners for social value activities.

  • Review your data, reporting frameworks and activity
  • Engage key stakeholders across your organisation and communities
  • Identify the partners, stories, insights and outcomes that matter most
Icon representing inspire pillar

Inspire

We transform insight into strategy and a compelling narrative that brings your impact to life.

  • Create clear, audience-focused storytelling
  • Develop powerful case studies, advocates, and human stories
  • Design engaging reports and assets
  • Design and deliver impactful launch events
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Influence

We equip you to use your social value as a strategic tool.

  • Provide actionable recommendations to strengthen your approach
  • Create content and assets for use across bids, PR and campaigns
  • Showcase your leadership in social value and community impact

Why it matters

This toolkit turns your social value into a strategic asset, helping you:

  • Strengthen stakeholder and community relationships
  • Enhance bids and win more work
  • Attract and retain talent
  • Demonstrate measurable impact
  • Build a consistent, future-proof approach to reporting


Why JFG Communications?

  • 80+ years combined experience in strategic communications
  • Specialists in complex, regulated and public sector environments
  • Proven expertise in social value storytelling
  • A unique blend of engagement, strategy, narrative and design
 

Whether you’re starting from scratch or looking to take your reporting to the next level, our Social Value Toolkit gives you everything you need to begin your social value journey or capture, communicate and maximise your impact.

Read how we engage, inspire and influence in our social value projects that are helping the transport industry to decarbonise and diversify its workforce.